Before your appointment:
1. You will be given the opportunity to use the Patient Portal to register. Please provide answers to all the questions being asked. It is essential that you do provide your insurance information and allow it to be sent to us for verification.
2. One of our staff will contact you after being notified of your portal registration. If you have registered but have not gotten this phone call within 48 hours, please call the office to establish contact and have your intake appointment scheduled.
What to bring with you to your first appointment:
1. Photo ID
2. Insurance card
3. In the case of a child, a legal guardian must be present. A note from a guardian that allows another adult to bring a child in for treatment is not legally acceptable.
4. In the event of a custody arrangement for a child patient, please bring those documents with you.
5. If you have been discharged recently from an inpatient hospital, please bring your discharge papers with you.
6. A list of your current medications as well as a list of previous psychiatric medications. This is an essential part of your intake session.
7. Any paperwork that you have completed and printed using the patient portal.
When you first walk in, you will be greeted by our front office staff. Flora and/or Joe will check you in for your appointment and give you any paperwork that you may have been unable to complete online. For this reason, we strongly encourage you to arrive at least ten minutes prior to your scheduled appointment time so that the doctor is able to spend the entire 45 minutes with you.
The waiting room will have a variety of amenities including a television that will stream family-friendly movies, a Keurig station, and a variety of snacks. Please help yourself to these items, but be mindful of any allergies you or your child may have. Help yourself to the device charging cables that are provided as well. We ask that children be watched and their behavior managed to the best of your ability to minimize disruption. We do have a handicap accessible restroom that is available to patients.
Dr. Gresham will make every effort to take you at your scheduled appointment time. If he is running ahead of schedule, he may invite you to start your session a few minutes early. If for any reason he is running behind schedule, you will still have your entire time available for your assessment.
Patients under the age of 18 must be accompanied by a legal guardian for their initial assessment. If there is a distinct need for a teenager to disclose information in private to the doctor, arrangements can be made. Such disclosures are kept confidential unless it directly concerns patient safety or the safety of others.